About Us

At KCM Cleaning, we provide specialist cleaning services with a focus on professionalism, discretion, and compassion.

We understand that not every situation is straightforward. Whether it’s a biohazard clean, a hoarded property, or a home that needs restoring, our approach is always the same — non-judgemental, respectful, and focused on restoring both the environment and dignity of those involved.

KCM Cleaning is led by Louisa, who brings extensive experience from working within the social care sector. This background provides a strong understanding of the challenges individuals and families may face, including mental health, vulnerability, and complex living environments. With knowledge of the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS), we are able to approach every job with awareness, sensitivity, and professionalism.

We are fully trained and CPD-certified in Biohazard Cleaning and Hoarding Awareness and Support, ensuring that all work is carried out safely, thoroughly, and in line with current regulations. We also hold a top-tier waste carrier licence, allowing us to responsibly and legally remove and dispose of waste, including during house clearances and void property work.

Our services go far beyond standard cleaning. We deal with the unseen hazards — harmful bacteria, odours embedded deep within materials, and environments that require specialist equipment and techniques to fully restore.

At KCM Cleaning, we pride ourselves on being:

Discreet and confidential

Compassionate and understanding

Fully compliant and professional

Reliable and thorough in every job we undertake

In our spare time, we enjoy spending time outdoors with our three horses, which gives us a balance away from the demands of our work and keeps us grounded.

We also understand, on a personal level, the impact that life’s challenges can have. This is why we approach every situation with empathy, patience, and care — ensuring that every client feels supported, not judged.

If you are looking for a cleaning service that combines expertise with genuine understanding, KCM Cleaning is here to help.